Service Desk Technician (Tier 1–2)
First point of contact for our managed services clients. Triage, resolve, escalate — and write it down so the next person does not start from zero.
This posting is a draft and has not been reviewed by CSIK. Contact us before applying.
About the role
First point of contact for our managed services clients. Triage, resolve, escalate — and write it down so the next person does not start from zero.
Required qualifications
- CompTIA A+ or equivalent experience
- Strong written and verbal communication
- Windows and Microsoft 365 administration basics
- Customer-facing composure under pressure
Apply for this role
Attach a resume and tell us a little about your experience. Everything marked required is required; the rest helps but will not disqualify you.